About us

Hip Pocket Workwear & Safety Darwin is proud to be bringing quality workwear, safety footwear, and PPE to the greater Darwin community. As part of the trusted Hip Pocket network, we're getting ready to open our doors and become your local destination for gear that works as hard as you do.

From tradies and warehouse crews to hospitality staff and healthcare workers, we're stocking a range built for every industry — durable workwear, steel-cap and composite-toe boots, high-vis gear, and all the safety essentials your job demands. We know the Top End throws up its own challenges, from the heat to the wet season, and we're sourcing gear that's genuinely suited to working in the NT.

The role

The Sales Representative is responsible for delivering exceptional customer service while driving sales growth through local business clients. The role combines robust product knowledge, relationship building, and a solutions-focused sales approach, while upholding Hip Pocket’s commitment to quality, professionalism, and workplace safety.

Key responsibilities

- Business & Trade Customer Development
- Build relationships with local businesses

- Drive new business by contacting prospective clients within the territory and creating sales opportunities

- Follow up on quotes and enquiries to convert opportunities into sales.

- Identify opportunities to grow existing business accounts through additional products and services.





- Sales Performance

- Achieve agreed individual and store sales targets.

- Contribute to upselling and cross-selling opportunities (e.g., PPE and Promotional Products).

- Support promotional campaigns and in-store sales initiatives.

- Operations

- Maintain accurate records within our CRM system

- Be organised to maximise efficiency and outcomes

- Safety & Compliance

- Follow all Hip Pocket policies, procedures, and brand standards.

- Maintain safe work practices at all times, including correct handling of stock and equipment.

- Promote safety awareness when assisting customers with PPE and workwear selection.

- Team Contribution

- Work collaboratively with team members to ensure smooth store operations.

- Support trade shows, local marketing activities, and training sessions when required.

- Demonstrate flexibility to assist in different store tasks as needed.

Key skills and attributes
- Strong customer service skills

- Confident communicator with a friendly, professional manner

- Ability to build rapport with both individual and business customers

- Interest or experience in workwear, safety, retail, or trade environments (desirable)

- Reliable, proactive, and team-oriented

- Comfortable working towards sales targets

How to apply

Apply through Seek by uploading your resume/CV and cover letter.

📌 Sales Representative (Palmerston City)
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