In line with the NSW Government's initiative to reduce gambling harm, we are seeking a dedicated and experienced Responsible Gambling Officer (RGO) to join our team either part time or casual position.

Key Responsibilities:

- Monitor gaming areas to identify patrons at risk of gambling harm or displaying concerning gambling behaviour.

- Engage with patrons to provide information on responsible gambling practices and available support services.

- Facilitate self-exclusion requests and assist patrons in accessing gambling support services.

- Maintain accurate records of gambling incidents and interactions with patrons.

- Collaborate with management to develop and implement harm minimization strategies.

- Ensure compliance with all relevant legislation and regulatory requirements

Requirements:

- Completion of the Advanced Responsible Conduct of Gambling (ARCG) training.





- Proven experience in a similar role within the hospitality or gaming industry.

- Strong communication and interpersonal skills.

- Ability to work effectively both independently and as part of a team.

- Demonstrated commitment to promoting responsible gambling practices.

- Availability to work flexible schedule, including evenings and weekends.

Pay & Conditions

- Pay is in line with the Hospitality Industry (General) Award (HIGA), with all entitlements applied in accordance with Fair Work requirements.

Why Join Us?

- Opportunity to make a positive impact on the community by promoting responsible gambling practices.

- Access to ongoing professional development and training.

- Supportive and inclusive work environment.

- Competitive salary and benefits package

📌 Responsible Gaming Officer (Springfield)
🏢 Terrigal Beach House
📍 Springfield