We have an exciting and fast paced opportunity to join the Infinite Operational team in the role of Rostering & Staffing Specialist. This Full-time site-based position reports directly to our Facility Manager and is integral to all staffing at our stunning Cornubia Infinite Care Home Aged Care Logan - Cornubia Aged Care Facility | Infin8 CareThe key purpose of this role will be to lead, communicate and manage all front-line roles that work on day, afternoon and night shift patterns enabling us to delivering operational stability for our residents, their families and visiting health professionals. The Rostering & Staffing Specialist operates in a fast paced, dynamic and highly supportive team that love performing their roles with the upmost professionalism, high quality and productive ways of working that underpins our culture.

Key Responsibilities

- Working off our daily master rosters you will lead all roster management, backfilling of shifts & requests for new shifts across our direct, contracting and labour hire workforce.
- Partner closely with our corporate workforce optimisation team to ensure our rostering system data is accurate, up to date and enables forecasting for better resource management.
- You will lead all interactions with staff on site on fortnightly allocations, roster changes, picking up additional shifts and communication of "available/new" shifts available ensuring all daily shifts are filled and have back-ups.
- You will lead all training and user access to our timekeeping system and related troubleshooting.
- Appreciate and commit to maintaining confidential rostering information as per our company policies and code of conduct expectations.




- Partnering with our site Leadership team you will play a pivotal role in ensuring our 24/7 facilities operational has adequate staff at all times including casual backups and trouble-shoot roster gaps.
- Be a high contributor to continuous improvement projects on process, engagement, experience and systems so our operations run smoothly for our residents and their families.

You will offer?

- Extensive Staff (direct, contractors and labour hire) rostering experience is mandatory.
- You thrive working directly with operational teams, being the single point of contact to ensure our staff have the right rostering information to carry out their roles.
- Fast paced roles are perfect for you - you could almost be a professional "juggler" whilst carrying yourself cool under pressure.
- Being an excellent communicator, your attention to detail both via phone, email and in person is your super-power.
- Working with our staff and residents you hold a valid NDIS Clearance or very happy to obtain one to operate within our facility.
- Experience with Roster "Bid Manager" tools that communicate online extra shifts is highly regarded.
- Experience working with a broader rostering team and site senior administrators so you can align, improve and strengthen our staff rostering outcomes delivering operational stability.

Benefits - Why work for us?

- Fitness Passport to access discounted health and wellbeing sessions on us!
- Access to non-for-profit (NFP) salary sacrificing employee benefits
- Career growth opportunities within a strong mentoring team culture.
- Access to in-house and online training programs - FREE to all employees.
- Supportive, positive team environment with a strong caring work ethic.

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📌 Customer Support Manager (Brisbane)
🏢 Infinite Care
📍 Brisbane