- Ensure quality client service delivery to a broad range of clients - Manage operational, planning, and delivery of OSD social programs - Lead team of professionals in delivering social service programs - Ensure services promote self-reliance and build independence Requirements - University degree in Social Sciences or Management - Several years of successful leadership and experience at a supervisory/managerial level in social services programs - Incredible people leadership skills - Solid understanding of Employment Support and Income Assistance, Child and Family Wellbeing, and Disability Support Programs - Excellent verbal and written communication skills - Commitment to diversity and anti-racism in the workplace Core Competencies Demonstrates expertise in managing and delivering social service programs, with a strong focus on client service quality, team leadership, and promoting self-reliance. Possesses a deep understanding of Employment Support,



Income Assistance, Child and Family Wellbeing, and Disability Support Programs. Highest-signal resume keywords - Leadership Experience in Social Services - Client Service Delivery - Understanding of Employment Support Programs - Communication Skills - Commitment to Diversity and Anti-Racism ATS Optimization Keywords Hard Skills - Social Program Management - Operational Planning - Program Delivery - Self-Reliance Promotion - Supervisory Experience Soft Skills - People Leadership Skills - Verbal Communication - Written Communication Certifications & Qualifications - University Degree in Social Sciences - University Degree in Management Industry Keywords - Social Services - Income Assistance - Child and Family Wellbeing - Disability Support Programs

📌 Service Delivery Manager (City of Sydney)
🏢 Jobtailor
📍 City of Sydney