19 Aug
|
Peter Dullard Motor Group
|
Bairnsdale
19 Aug
Peter Dullard Motor Group
Bairnsdale
Full Time | Attractive Salary + Incentives | Relocation Support Available
Ready for a career move that also changes your lifestyle?
This is your opportunity to step into a senior leadership role while enjoying everything East Gippsland has to offer.
Based in Bairnsdale, our well-established family operated multi-franchise dealership services customers throughout the region, including Lakes Entrance, Paynesville, and Orbost.
Surrounded by the natural beauty of the Gippsland Lakes and the wilderness of Croajingolong National Park, this region offers boating, fishing, hiking, camping, and a relaxed coastal lifestyle — all without city traffic or city housing prices.
If you've been considering a sea or tree change, this is your prospect.
The Opportunity
We are seeking an experienced Service Manager to lead our busy Service Department and drive operational performance, customer satisfaction, and profitability.
This is a senior leadership position with autonomy, strong support from ownership, and the opportunity to make a genuine impact within a respected regional dealership.
Key Responsibilities
- Lead and manage daily workshop operations
- Drive labour sales, gross profit, and effective labour rate (ELR) performance
- Monitor technician productivity and workshop efficiency
- Lead, mentor, and develop Service Advisors and Technicians
- Ensure outstanding customer experience and CSI performance
- Manage warranty processes and manufacturer compliance
- Maintain safe and compliant workshop practices
- Automotive industry experience is preferred for this role
About You
You will bring
- Proven experience as a Service Manager or Senior Assistant Service Manager
- Strong understanding of dealership service KPIs and financial drivers
- Demonstrated leadership and people management capability
- Excellent communication and conflict resolution skills
- A desire to build a long-term career in a thriving regional community
Multi-franchise experience will be highly regarded.
What's on Offer
- Competitive salary package
- Performance-based incentives
- Relocation assistance (negotiable)
- Stable, established dealership group
- Leadership autonomy and long-term growth
- Outstanding regional lifestyle
Imagine finishing work and being on the water in 15 minutes.
Imagine no peak-hour traffic.
Imagine real work-life balance.
That's the East Gippsland advantage.
📌 Service Manager - Multi Franchise Dealer (Bairnsdale)
🏢 Peter Dullard Motor Group
📍 Bairnsdale