CabMaster Software is a market leader in providing design & manufacturing solutions for the cabinet making industry. We’re expanding into new territories, so we’re looking for a new addition to our customer support team.

This role is a fast-paced position in IT to support our customers in their day-to-day use of our software, both onsite and online.

Daily tasks as a team member of CabMaster Customer Support include:

- Assisting our customers with their software questions
- Receiving and making phone calls to customers
- Running 1-on-1 training sessions with customers onsite and online
- Logging software bugs for our development team
- Liaising with management, accounts and sales teams

Our ideal candidate is either an IT graduate with an interest in building physical things, or a tradesperson with an interest in software/IT.





Your application will be strengthened by the following skills:

- Excellent critical thinking and problem-solving skills
- Clear communication via phone and email
- Can keep a cool demeanour and respectfully use de-escalation tactics
- Outside-the-box thinking
- Strong work ethic

What we can offer you:

- Work as part of our supportive team in Australia
- Start-up and ongoing staff training
- Opportunities for growth and promotion, especially into management and development
- Local and international travel
- Training will be provided. Tertiary students coming to the end of their studies and graduates are highly recommended to apply.

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