Job Responsibilities
Sales and profitability
. Drive assigned area/stores sales and profitability, proactively analyze the performance monitoring of business metrics such as sales, average purchase, productivity, etc
. Propose and implement in-store strategy and improvement actions required, and lead team to achieve monthly sales target.
Operation standards
. Ensure that store administration duties are completed under Goelia’s business operation compliance standards
. Arrange in-store display according to company standards
. Ensure store compliance with health and safety regulations.
. Ensure exemplary customer service standards are achieved and maintained by sales associates
Inventory and Account Management
. Ensure goods are managed according to standards to prevent damage to goods.
. Responsible for daily operations such as inventory delivery, replenishment, and cash.
. Ensure timely and accurate sales records and be responsible for store accounts.
Team management
.
Ensure the development of staff potential by leading team trainings and motivating the team
. Ensure a healthy staff retention rate by managing team members performance, work schedules and turnover
Job Requirements
. Minimum 1-2 years of retail and proven track record or relevant experience in similar position managing a sales team
. Ability to lead, train, develop and motivate team members
. Ability to collect, assemble and analyze data and KPIs
. Energetic, highly committed, and with passion for exceeding client expectations.
. Excellent communication, client service and problem-solving skills
. Understanding on fashion trends, strong business acumen, and knowledge on dress collocation
. Adaptable availability to work throughout the week, weekends, and public holidays
. Fluent in Chinese is a plus
📌 Store Manager (Sydney)
🏢 GOELIA
📍 Sydney