Client Services Officer (Mackay)

Client Services Officer (Mackay)

19 Aug
|
DGL Accountants
|
Mackay

19 Aug

DGL Accountants

Mackay

Client Services Officer

We're looking for a reliable, efficient and positive individual to join our Administration team.

About the Role:

In-office, full-time (Monday - Friday).

This position works alongside the firms' Partners and Accounting team to provide administrative support and client correspondence.

This role is suited to someone who is task-orientated, enjoys a busy routine and takes pride in maintaining an efficient workflow.

Training of our systems and processes will be provided; however, applicants must have prior experience in a similar role.

Salary reflective of experience.

Key Responsibilities:

- Efficient completion of assigned tasks

- Client interaction and correspondence

- Handling and fielding phone calls including the ATO, ABR and ASIC

- Managing appointments, emails and scheduling meetings

- Greeting clients and visitors in a friendly and skilled manner; establishing and attending to their needs

- Processing mail, scanning and digital filing

- Ad-hoc administrative duties

About You:

- 2 years minimum administration experience

- Friendly and approachable, with a professional attitude

- Organised multi-tasker who is detail orientated





- Strong work ethic with the ability to adapt to new systems and processes

- Clear, efficient verbal and written communication skills

- Intermediate proficiency in Microsoft Office Suite applications, in particular Word, Excel & Outlook

- Proficient computer skills to successfully understand and navigate in-office software

- Valid work rights in Australia

What We Provide:

- On-the-job training, with continued development support

- A positive team culture, with a professional yet friendly atmosphere

- Respectful relationships within a supportive environment

- A workplace that encourages collaboration, growth and adaptability

- Work-life balance - 2pm Friday finish, office closure for Public Holidays & Christmas/New Year periods

- 5 weeks annual leave

Whether you're seeking a new role, returning to the workforce or just looking for a change from your current position, DGL Accountants would love to hear from you!

If you believe you tick all the boxes, please submit your resume and cover letter via SEEK.

📌 Client Services Officer (Mackay)
🏢 DGL Accountants
📍 Mackay

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