At Urban Utilities, our purpose is simple yet powerful - Enrich Quality of Life. With a $7 billion asset base and services spanning 1.5 million residents and more than 31,000 commercial customers across South East Queensland, we are committed to enhancing the liveability of our communities every day.

Your chance:

The Customer and Innovation group leads and champions the way Urban Utilities connects with its customers. Our approach is focused on remaining contemporary, by understanding the current and future needs of our customers and appropriately shaping our services.

The Catchment Monitoring officer will be responsible for proactively monitoring catchment characteristics, investigating reactive incidents, creating Resource Recovery Centre source control programs, and providing expertise in responding to emerging polluter threats.

The Catchment Officer will report through the Trade Intelligence Manager. The role directly supports the Trade Partnering team's commitment to customer service while maintaining Urban Utilities' obligations with statutory requirements and in accordance with Urban Utilities' trade waste environmental management plan.

Some of your accountabilities will include:

- Collect, review and document technical information to support audit and verification programs.
- Identify and implement improvements to sampling methodologies, field practices and monitoring programs.
- Prepare reports, summaries and visualisations to communicate findings and recommendations.
- Coordinate field activities and investigations with relevant business units.
- Contribute to projects involving wastewater sampling,



catchment characterisation, trade waste verification and contaminants of emerging concern.

About you:

We are seeking candidates who are passionate about shaping our future, and ideally have the following qualifications, skills and experiences:

- Tertiary education in Science, Chemistry, or Engineering, or specialist working experience.
- Demonstrated customer service experience within the utilities or industrial sectors.
- An ability to develop meaningful partnerships with stakeholders in the business to achieve positive outcomes.
- The role requires close contact with raw wastewater. Immunisation (e.g. Hepatitis A and B, Tetanus) may be required in accordance with Urban Utilities' immunisation policy.
- Requirement to hold a Queensland "C" class drivers' licence or equivalent interstate licence.

At Urban Utilities, we believe our workforce should reflect the community we serve. We welcome applications from people of all backgrounds and experiences, including First Nations peoples, people with disability, members of the LGBTIQ+ community, veterans, emergency responders and people from culturally and linguistically diverse backgrounds.

You might not meet every single requirement listed.



If you are excited about the role and believe you can make a strong contribution, we encourage you to apply.

If you require adjustments at any stage of the recruitment process, please let us know so we can support you.

Why Urban Utilities

Urban Utilities delivers essential water and wastewater services to more than 1.5 million people across Southeast Queensland. Every day, our teams work to support thriving communities and a sustainable future.

- Generous Salary Packaging options, including novated leases
- Corporate discounts across Health insurance, technology and more
- 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
- Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!
- Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

There's no us without you. Come shape the future with us.

How to Apply

Click 'Apply' to submit your application.

Please note: applicants may be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

For further information please contact our Talent team at ••••@urbanutilities.com.au

Our Talent team & Hiring Managers kindly request that no unsolicited CVs are sent for this role.

📌 Catchment Monitoring Officer (Brisbane)
🏢 Urban Utilities
📍 Brisbane