Sector Workforce Planning and Development Team | Brisbane (West End)

A fantastic opportunity for an experienced learning and development qualified to lead the design, development and delivery of learning and capability-building initiatives that strengthen Queensland's community services sector and support workforce development priorities.

About us

The Queensland Council of Social Service (QCOSS) is Queensland's peak body for the community service sector. Our vision is to achieve equality, opportunity and wellbeing for every person, in every community.

We are a conduit for change, bringing people together to influence policy, strengthen the community service sector and advocate for fairer outcomes for Queenslanders. Through collaboration, advocacy and evidence-based practice, we support and empower the sector to deliver high-quality services and outcomes for communities across Queensland.

About the role

As Learning and Development Specialist, you will lead the design, development, delivery and evaluation of sector capability-building initiatives through the QCOSS Excellence Framework and other workforce development priorities. You will also lead the administration and continuous improvement of QCOSS' learning management system (Litmos) and work closely with community service organisations, government stakeholders and other stakeholders to strengthen capability across the sector.

About you

You are passionate about building capability, supporting workforce development and creating meaningful learning experiences that deliver impact. You have the following skills and experience:

- Relevant qualifications and expertise in learning design,



adult learning principles and the development of capability-building initiatives.

- Strong understanding of the Queensland community services operating environment, including the regulatory and practice frameworks.

- Demonstrated experience designing, developing and delivering learning solutions across a range of formats.

- Experience administering LMSs and developing digital learning solutions using contemporary authoring tools.

- Highly developed interpersonal, presentation and engagement skills.

- Demonstrated project management, analytical and problem-solving skills.

- High-level attention to detail and strong written communication skills.

- Commitment to social justice, QCOSS values and the role of the community services sector in delivering services to Queenslanders.

- Experience using Microsoft 365, SharePoint, Teams, Dynamics and Monday.com is highly desirable.

In addition, the following mandatory requirement applies:

- Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.

What you will get

QCOSS offers a flexible, supportive and values-driven workplace.

- Full-time (38 hours per week) permanent position

- Salary:



QCOSS/TSU Enterprise Bargaining Agreement 2023 Level 7 – $129,734 to $135,159 per annum (dependent on relevant qualifications and experience)

- 13% superannuation and access to not-for-profit salary packaging benefits

- Adaptable working arrangements including work from home days, flex time and time off in lieu

- Opportunities to contribute to sector-wide capability building and workforce development initiatives across Queensland

Find out more

The position description and selection criteria can be found on the QCOSS website at www.qcoss.org.au/careers or by emailing [email protected].

For further information, please contact the Executive Director, Sector Workforce Planning and Development on (07) •••• •900.

Inspire us – apply now

Please apply by submitting your resume and a cover letter (maximum two pages) addressing the selection criteria.

Applications close 11:59 pm, Sunday 6 September.

Applications that do not address the selection criteria will not be considered.

Inclusion and diversity

QCOSS is an inclusive employer. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which we live and work and support their right to self-determination.

We are committed to creating an inclusive workplace where diversity is recognised and celebrated. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and people with disability.

We respectfully request no recruitment agency approaches.

📌 Learning and Development Specialist (West End)
🏢 Queensland Council of Social Service
📍 West End