Position Description

· Open and Closing of the clinic

· Answering phones, managing appointment bookings, greeting patients, billing, scanning incoming mail and general reception duties.

· Managing of claims to Medicare and DVA, processing of workers compensation claims, and all private billings

· Maintaining the practice's social media profile and website

· The practice online booking system, email campaigns and patient reminders

· Assist with chronic disease registers

· Exporting and importing of patient records

· Stock ordering

· Involvement in quality improvement programs and patient feedback initiatives

· House Keeping and other miscellaneous admin tasks

If you are a passionate person who realizes the tremendous chance that this role offers and want to utilize your skills and passion in a health and medical environment, we want to hear from you!

Essentials Description
Strong IT skills including office programs / medical practice software
Training will be provided for medical practice software systems
answer telephone calls in a courteous and skilled manner
receive and convey messages verbally, electronically and written
liaise with patient and their families in a compassionate manner




liaise with GPs, other health specialists and their staff
make general, nursing and allied health appointments
Work both unsupervised and in a team environment
Fluent in written and spoken English language
Availability to cover sick leave for others
Willingness to learn and work as a team
Dependable and reliable in character and possess a strong work ethic
Valid work visa or Australian work rights required

Desirable Description

Experience working as a Medical Receptionist is considered. The person for this role must have commitment, strong dedication, enthusiasm and great communication skills, ensuring customer service is to the highest standard. Medical reception experience is not essential.

If you have no prior experience, you are required to undergo training.

Description of Facilities

We are a General Practice, Skin and Family Practice, in Wallsend, close to Newcastle, NSW.

Description of Benefits

This is a casual position that may lead to permanent, part time position for the right person. In return we offer further required training, education and a great practice culture.

📌 Medical Receptionist Wallsend (Australia)
🏢 FirstGP
📍 Australia