Reporting to and assisting the sales manager, this role involves managing customer interactions across phone, online, and over-the-counter channels for a retail and wholesale business distributing oils, batteries, guns, ammunition and accessories. You will be responsible for processing sales, maintaining business operations, and supporting the growing team at The Barn in Oakey, Queensland.
Key responsibilities
Answer and direct phone calls in a qualified manner
Process over the phone sales
Maintain and update the business website as required
Process sales and provide customer service
Maintain and order stock
Pack, process and dispatch parcels
Respond to email inquiries
Saturday morning work on a rotating roster with RDO system (Monday or Friday off following each Saturday worked)
About you
Hold a valid QLD Driver's Licence and have access to a reliable vehicle for own transport to and from the workplace
Must hold a current QLD Firearms Licence
Solid level of computer skills is required
High attention to detail is essential
Ability to multitask in a high pressure situation while maintaining attention to detail
Excellent time management and communication skills
Quick learner and willing to ask questions if unsure
Enthusiastic and willing to expand your knowledge
Previous administration, customer service and/or retail experience advantageous
Retail and/or Business Administration certificates advantageous
About us
The Barn, located in Oakey QLD, is a successful retail and wholesale business distributing oils, batteries, guns, ammunition and accessories to a growing customer base around Australia. We process online, phone and over the counter sales and are looking to expand our growing team.
📌 Retail Sales Customer Service Oakey (Australia)
🏢 The Barn Oakey
📍 Australia
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