We currently have a full time position available for a reliable, adaptable and customer service officer to join the Freight team in Alice Springs.
Your key responsibilities will include:
Coordinating freight distribution for the region
Loading and unloading freight from coaches and trailers, involving repetitive manual handling
Ensure compliance with all Greyhound policies taking particular note of Freight restrictions and guidelines
Processing quotes, bookings and payments for freight consignments
Providing customer service of a high standard
Responding to enquires at the freight counter and over the phone
Maintain the delivery of inbound and outbound Australia Post volumes
Maintaining computerised records for administration purposes
Providing general support to the team
About you:
To be successful in this role, you will be a motivated and enthusiastic individual is ready to live and breathe our values:
Please see the list of requirements and experience below for the role:
Forklift licence (desirable)
Open manual License
Satisfactory national criminal history check
High levels of communication and customer service skills
A presentable appearance and skilled approach to your work
Reliability
Motivation and commitment to provide excellent service
Intermediate skills in the Microsoft suite of products
A proactive ‘hands on’ approach
The ability to work autonomously with minimal supervision
Our Values:
Be protected
Let’s collaborate
Delight our customers
Be accountable
Be empowered
Enjoy what you do
About Greyhound Australia:
Greyhound Australia provides a diverse range of products and services to both the travel and tourism, and resources sectors. We help backpackers see Australia and have the adventure of a lifetime, we help you book your well earned holiday or get from town to town and we help you ship your goods across Australia as well!
If you want to build your career in the transport and freight industry with an iconic Australian company, apply now!
📌 Greyhound Australia Customer Service Officer Freight Alice Springs
🏢 Greyhound
📍 Alice Springs
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