OpenText Global Technical Support is hiring for a APAC-based technical adviser within our APAC Technical Support Team. You will handle calls and emails from customers, partners, and internal resources, diagnose complex issues and provide validated solutions in Windows and Linux settings.
Requirements include 5+ years in technical support, English and Mandarin proficiency, experience with ITSM tools (ServiceNow, Salesforce), and a customer‑facing advisory mindset.
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📌 Senior Enterprise Tech Support Lead — Apac, 24 New South Wales
🏢 Opentext
📍 New South Wales
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