Ingram Micro is seeking a Lead Technical Support Engineer to act as the senior technical leader within the support organization. This role expands from the Senior Technical Support Engineer (L2) role to provide technical leadership, mentorship, and operational ownership.
You will drive complex issue resolution, represent Support in Engineering and Product meetings, and lead initiatives to improve stability, self-service, and incident response.
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📌 Senior Technical Support Lead Ai Driven, Hybrid Work New South Wales (Australia)
🏢 Ingram Micro
📍 Australia
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