Moody's is seeking an experienced Customer Success skilled to manage strategic banking clients across the Oceania region. You will act as trusted advisor, drive adoption and retention, and lead onboarding, business reviews, and governance meetings with senior stakeholders.
Responsibilities include monitoring product usage and health metrics, identifying risks and prospects, and collaborating with Sales, Product, Implementation and Support to deliver a seamless customer experience.
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📌 Senior Client Success Lead – Financial Institutions Oceania New South Wales (Australia)
🏢 PassFort
📍 Australia
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