Temper Troops Air-Conditioning and Refrigeration – Burpengary QLD

Temper Troops Air Conditioning & Refrigeration

We’re looking for someone who gets things done.

We’re looking for a business-minded, organised and proactive Service Administrator to take ownership of the day-to-day running of our service department.

This is more than an admin role. You’ll be the link between our customers, technicians, suppliers and management, making sure jobs keep moving and everyone is looked after.

What You’ll Do
Coordinate and schedule service technicians
Manage customer calls, bookings and enquiries
Keep customers updated and deliver excellent service
Make sure technicians have what they need to get the job done
Monitor jobs from booking through to completion
Organise parts, materials and repairs
Prepare quotes, reports and invoices
Follow up outstanding quotes and jobs
Manage maintenance schedules and recurring work
Identify problems and sort them before they become bigger problems
Maintain the efficiency and profitability of the service department

Someone who:
Takes ownership and gets things done
Is organised and can handle a busy workload




Is confident dealing with customers and tradies
Is a good problem solver and doesn’t need constant direction
Can work autonomously or as part of a team
Communicates well and works well under pressure
Experience in HVAC, electrical, plumbing, construction, trades or service coordination is highly regarded.
Experience with Simpro or similar job management software is a bonus.

What Success Looks Like

Technicians are organised. Customers are happy. Jobs keep moving. Quotes get followed up. Problems get sorted.

You’ll know you’re doing a excellent job when:

Most importantly, we want you to become the person everyone knows will get it done.

What We Offer
Full-time position with a growing business
Genuine ownership of the service department
Great team culture and down-to-earth workplace
Long-term career prospect
The chance to make a real impact as Temper Troops continues to grow

If you’re a go-getter, problem solver and natural organiser who wants more than just a desk job, we’d love to hear from you.
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📌 Service Administrator Burpengary
🏢 Temper Troops Air-conditioning and Refrigeration
📍 Burpengary