Link Plumbing & Gas Service is a well-established, family-owned business with over 36 years of experience servicing Perth. Based in Belmont, we specialise in plumbing, gas fitting and hot water services for residential, commercial and major contract clients.
We’re looking for an organised, proactive Office Administrator / Scheduler to join our friendly and supportive team. This is a full-time role that offers long-term stability, ongoing development and genuine opportunities for career progression as our business continues to grow.
About the Role
As our Office Administrator / Scheduler, you’ll play a vital role in keeping our operations running smoothly. Working closely with our office team, plumbers and gas fitters, you’ll coordinate daily schedules, support our customers and ensure jobs are completed efficiently.
Your responsibilities will include:
Scheduling and coordinating daily jobs for our plumbers and gas fitters
Processing work orders from start to completion
Managing customer enquiries via phone and email
Building and maintaining solid relationships with customers and major contract clients
Liaising with plumbers, gas fitters, contractors and suppliers
Scheduling jobs using ServiceM8, Loc8 and SAP
Reviewing and processing invoices and work orders for major clients
Maintaining accurate records and data entry
Assisting with KPI reporting and general administrative duties
About You
We’re looking for someone who is organised, reliable and enjoys working in a rapid-paced environment.
You’ll ideally have:
Previous administration experience
Scheduling experience within trades, construction, services or logistics (preferred but not essential)
Excellent organisational and time management skills
Solid attention to detail
Outstanding communication and customer service skills
Positive computer skills, including Microsoft Office and Gmail
Experience with ServiceM8 or similar job management software (desirable)
The ability to work independently and as part of a team
A positive attitude and willingness to learn
📌 Office Administrator/scheduler Midland
🏢 Link Plumbing and Gas Service
📍 Midland
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