We are looking for Customer Experience Officer to join our client on 6-months basis!
Barton, ACT
Start ASAP – 6-month contact
Temp role
Monday-Friday 38 hours per week
$38.89 + super/hour

About the Role

Join a supportive team making a real impact in pharmacy services! This role is all about providing excellent customer service to pharmacies, helping them stay on track with quality standards and accreditation.

What You'll Be Doing
Be the go-to contact for QCPP-accredited pharmacies
Support current pharmacies joining the QCPP program
Maintain and update pharmacy records and systems
Keep processes smooth, consistent, and on time
Contribute to projects, workshops & testing
Build strong relationships with stakeholders
Spot ways to make things more effective
General admin and team support as needed

What You'll Need
Robust customer service/contact centre experience
Admin or office support background
Comfortable with databases/CRMs
Solid MS Office skills (Word, Excel, Outlook)
Great communicator – written & verbal
Strong time management & attention to detail
Health or pharmacy sector experience would be highly desirable

Why Join?
Be part of a nationally respected program




Support better health outcomes in pharmacies
Friendly, professional team
Stable, rewarding work through September

Diversity, Equity & Inclusion at Hudson

Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen

Casual Loading

Please note for all Australian based contract and temporary roles only, the pay rate is inclusive ofmandatory 25% casual loading. This excludes permanent and fixed term roles. Due to current Victorian labour hire licence restrictions, Hudson is not advertising, offering or accepting applications for contract, temporary or labour hire roles that are based in Victoria or otherwise connected to Victoria. This includes contract, temporary or labour hire roles where the candidate resides in Victoria, even if the role is based in another state. These restrictions do not apply to permanent or fixed term employment opportunities.
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📌 Customer Experience Officer Canberra
🏢 Hudson Au
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