We're looking for a driven Solution Manager to join the Wolters Kluwer Sales and Business Development Team.
You are responsible for generating revenue by closing national account sales and managing high‐profile clients.
You'll work closely with different departments to identify and convert qualified opportunities, and you will work on CCH iKnowConnect, a next‐generation, AI‐enabled research platform that helps tax and legal professionals access trusted content and deliver accurate advice faster.
This role is based in our Bourke Street office, Melbourne, with flexible working arrangements.
Key Responsibilities
Generate new sales prospects
Maintain post‐sales contact with large or strategic clients to facilitate a positive and productive long‐term relationship
Communicate with customers regarding any account problems and discuss customer concerns and suggestions
Focus efforts on product feedback, enhancement, upgrades, and development
Report suggestions to and develop solutions with sales, order processing, and customer success and support teams
Compile data on marketing trends, competitive products and pricing and report to management
Travel to and attend conferences, events and customer meetings as required
About You
5+ years' experience in sales or other equivalent experience
Solid understanding of business, financials,
products/services and the market, preferably with a reputation for providing expert knowledge within your industry
Excellent communication (both written & oral) and presentation skills
Ability to plan own territory/account approach and manage own resources
Client engagement: Ability to interact with clients and understand their needs
Sales techniques: Knowledge of effective sales strategies and techniques
CRM proficiency: Experience with customer relationship management software
Data analysis: Skills in interpreting market data and sales metrics
Negotiation: Basic skills in negotiating terms with clients
Project organization: Ability to manage sales projects and campaigns
Feedback management: Skills in collecting and acting on client feedback
Continuous learning: Commitment to ongoing sales and product training
Culture and Benefits
Versatile Working Arrangement – Work from Anywhere and Hybrid Working (promoting work life balance)
Learning and Development opportunities
Access to health and wellness programs
Parental leave benefits that exceed legislative requirements
The opportunity to work within a global organization with experienced leaders
Our culture promotes inclusion, accessibility and flexible working arrangements.
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