Part-Time Customer Service Representative (Insurance Industry)Location: Williamstown North, Melbourne VIC ****Hours: Monday to Friday | 9:30am – 2:30pmEmployment Type: Part-TimeStart Your Career in InsuranceWe are seeking a motivated and reliable Customer Service Representative to join our growing team.
This is a fantastic opportunity for someone looking to enter or build a career within the insurance & financial services industry, with training provided.About the RoleIn this role, you will be the first point of contact for clients, providing support, handling enquiries, and assisting with insurance-related requests.Key ResponsibilitiesManage inbound customer enquiries and leadsPrepare and provide insurance quotesAssist with policy changes and amendmentsRespond to customer queries in a professional and timely mannerConduct follow-ups with clientsFollow up on outstanding paymentsAbout YouTo be successful in this role,



you will have:Experience in customer service or call center environments (preferred)Strong communication and telephone skillsGood computer skills and attention to detailA positive, can-do attitudeA willingness to learn and grow within the industryAbility to work both independently and as part of a teamWhat's in It for You?
Comprehensive training (in-house)A clear entry pathway into the insurance & finance industryOngoing career development opportunitiesSupportive and collaborative team environmentStable part time hours, ideal for work-life balanceBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Customer Service Representative (Melbourne)
🏢 Unique Insurance Group
📍 Melbourne