Hyatt Centric Melbourne is Australia's first Centric hotel, located in the bustling Melbourne CBD.
It offers a prime location to explore Melbourne's hidden treasures, local attractions, and vibrant music scene.
The hotel features 277 luxurious rooms, an indoor pool, gym, and Langlands Restaurant & Bar with 180‐degree city views.
Business Development Manager
As a Business Development Manager, you will maximize total revenue for Hyatt Centric Melbourne by acquiring recent business and retaining/developing existing business.
You will deliver revenue growth for MICE, meetings, and groups segments and encourage inter‐departmental teamwork.
Responsibilities
Proactively generate new business through market engagement, networking, industry events, and strong client relationships
Deliver revenue growth for MICE, meetings, and groups segments
Manage and grow key accounts, agents, and client relationships to maximize conversion and long‐term revenue opportunities
Partner with Revenue Management, Operations, and Hotel leadership to optimize pricing, availability, and overall commercial performance
Respond quickly to enquiries, delivering proposals and contacts within 24 hours
Identify opportunities to improve conversion, revenue performance, and customer experience through insights, feedback, and market trends
Represent Hyatt Centric Melbourne at industry events and trade shows




Conduct site inspections and external sales calls
Plan and undertake entertaining activities with potentially productive accounts
Achieve monthly personal plan targets set with the Director of Sales and Marketing
Support sales colleagues in account management and demonstrate Hyatt's selling techniques
Ensure all reports and correspondence are completed accurately and punctually
Qualifications
Minimum 3 years' experience in hotel sales, business development, or conference/meetings & events
Proven experience managing client accounts and driving revenue growth
Strong understanding of the MICE segment
Excellent attention to detail, organisational and time‐management skills
Strategic thinking in utilizing hotel space effectively
Goal‐driven with a track record of achieving sales targets, acquiring, and retaining business
Excellent interpersonal and communication skills to build effective relationships with stakeholders
Benefits
Complimentary and discounted accommodation across Hyatt Hotels worldwide
Flexible work attire – no suits required
Hybrid work model (4 days on-site, 1 day home)
Free use of hotel gym facilities
Complimentary barista coffee daily
Discounted dining at Level 25 Restaurant and Bar
Investment in career development through training, opportunities, and mentorship
Complimentary laundry for work-related items
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📌 Business Development Manager (Melbourne)
🏢 Hyatt Centric
📍 Melbourne