Bayside HealthBayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland.
We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.
More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth.
Education and training are central to staff development as we encourage all employees to strive and thrive.
Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January ****.Position DetailsDigital Navigator (Digital Navigator at Alfred Health) - Fixed Term Part Time (38 hrs/fn) until June **** - Location: Alfred Health sitesRoleThe role focuses on patient onboarding, technical support, and administrative coordination to ensure protected and efficient, digitally enabled care.
It is part of our Interconnected Care Program to expand our care outside of hospital through digitally enabled care.Key ResponsibilitiesOnboard and support patients using digital platforms and devicesProvide first-line technical support to patients and staffSupport patients with appointments, communications,



and recordsMaintain accurate documentation and patient listsSupport administrative tasks and workflow improvementsAbout YouCertificate III/IV in Business/Medical Administration (or equivalent)Strong digital skills and confidence supporting others with technologyExcellent communication and organisational skillsExperience supporting diverse patients, including those with low digital literacyProfessional, adaptable, and committed to patient-centred careWhy Join Us?
Be part of an innovative program improving access to digital healthcare and patient outcomes.BenefitsSalary packaging & novated leasing through MaxxiaOnsite car (subject to availability) and bike parking opportunities, deducted pre-tax!!
Fantastic onsite fitness facilities at The Alfred through ProSport health and fitnessChildcare services at The Alfred managed by KU Children's ServicesOther RequirementsIn accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act ****, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.Application DeadlineApplications close 11pm AEST, Sunday 16th August ****.Equality, Diversity and InclusionWe embrace diversity and strive to have a workforce that reflects the communities we serve.
We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.
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📌 Digital Navigator At Alfred Health (Melbourne)
🏢 Alfred Health
📍 Melbourne