Campbell Property Group (CPG), one of Australia's leading residential construction and property development companies, is growing.
We are looking for an experienced Application Analyst to join our team at our Norwest Head Office.A newly created opportunity, the application analyst is a senior member of the IT Applications team responsible for the support, administration and continuous improvement of CPG's business-critical applications across their full lifecycle.What you will do?
The role extends beyond day-to-day support to take ownership of an assigned application portfolio, lead the resolution of complex incidents and problems and drive enhancements, integrations and automation that improve business performance.
The Application Analyst provides technical guidance and mentoring to Application Support Analysts and partners closely with business stakeholders, vendors and the wider IT team to ensure applications are reliable, secure and aligned to business needs.Your responsibilities will include but not limited to:Working autonomously, exercising sound judgement on complex application issues and guide others in the teamOwning the support, configuration and continuous improvement of an assigned portfolio of business applicationsDetermining resolution approaches for complex incidents and problems, escalating only where genuinely requiredAdvising business stakeholders and vendors on application options, impacts and implementation considerationsYou will:Provide technical guidance, coaching and quality review to Application Support AnalystsProvide senior-level (2nd and 3rd line) support for enterprise applications, ensuring availability, performance and reliabilityOwn assigned applications across their lifecycle, including configuration, administration, upgrades and decommissioningMaintain and improve application support processes, procedures and documentation, incorporating security considerationsAdvise on application security, licensing, upgrades, backups and disaster recovery needsLead diagnosis and resolution of complex incidents, coordinating stakeholders to restore service within SLAsAssess, develop, document and implement changes through the change control process with minimal disruptionPlan and coordinate application releases and deployments across teams, ensuring quality, security and complianceLead testing, quality assurance and post-release reviews,



identifying and resolving issuesManage application enhancements and configuration changes to improve business performanceAnalyse business and application processes to identify opportunities for improvement, automation and optimisationDesign and recommend practical solutions and future-state processes aligned to business objectivesTranslate business requirements into clear functional specifications to guide solution design and deliveryProvide subject-matter expertise to projects and initiatives affecting supported applicationsMaintain user access, permissions and role-based access controls in line with policyMonitor and address application security vulnerabilities and support audits, risk assessments and compliance reportingMaintain data integrity through access controls, backup and recovery practicesProvide technical mentoring, knowledge sharing and quality review to Application Support Analysts, building team capabilityAbout you?
We are looking for someone with:Extensive experience in application support, systems analysis or a related role, including senior or lead responsibility for business-critical applications.Demonstrated experience owning applications across their lifecycle (support, configuration, enhancement, upgrade and integration).
Proven experience leading complex incident and problem resolution and coordinating with vendors and technical teams.Experience mentoring or providing technical guidance to junior support analysts.Exposure to application integrations, APIs, data migrations and cloud-based platforms.Construction industry or ERP / finance and project systems experience highly desirable.Experience with HubSpot or other cloud based CRM highly desirable.Strong understanding of ITIL service management principles (incident, problem, change, release and configuration management).
Solid knowledge of database structures, SQL queries and reporting tools.Understanding of application security, role-based access control (RBAC) and data privacy / compliance.Working knowledge of integrations,



APIs, networking, cloud services and IT infrastructure.Familiarity with automation tools and techniques to streamline application processes.Awareness of AI tools and their responsible application to support and analysis work.Analytical and detail-oriented with strong, structured troubleshooting skills.Proactive, resourceful and able to work autonomously on complex issues.Strong communicator, able to translate between business and technical audiences.Calm under pressure, able to manage multiple priorities and competing demands.Collaborative leader who shares knowledge and lifts the capability of the team.Continuous learner with a strong improvement and automation mindset.What's on offer?
When you join our team, you'll be part of a supportive culture that values your wellbeing, growth, and work-life balance.We offer:A welcome gift when you start – to make you feel at homeCompetitive pay and flexible work optionsA focus on your health and wellbeing – with multiple gym and health insurance discountsGreat retail deals – including travel, groceries, and moreBig savings on home builds, trades, suppliers and utilitiesOngoing learning through the CPG Academy, with mentoring and unlimited trainingOpportunities to give back through our charity partnersGenerous leave – including parental, volunteer, reservist and emergency services leaveFree wellbeing support for you and your family, including EAP and health coachingAnnual nutrition and fitness check-insHelp with financial planningA referral bonus when you bring a friend on boardAbout us:At Campbell Property Group (CPG), we're passionate about creating better lifestyles for Australians through quality homes, communities, and services.Our businesses include:Clarendon Homes – award-winning, innovative homes across QLD and NSWDomaine Homes – affordable, stylish homes designed for modern familiesLoan Market Elevate – expert financial solutions to support our customers' property journeysWith over 40 years in the home building industry, we've built a reputation for quality, integrity, and customer care.At Campbell Property Group (CPG), everyone has a home.
We are committed to fostering a diverse, inclusive workplace where everyone feels safe, respected and supported and we are proud to be an equal chance employer.
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📌 Application Analyst (New South Wales)
🏢 Clarendon Residential Group
📍 New South Wales