Were seeking a reliable and professional Customer Service Representative to join our busy call centre team.
This role is perfect for someone who enjoys building rapport with customers and thrives in a structured, supportive setting.
Retail or call centre experience is required for this role.You dont need automotive knowledge whats important is your strong communication skills, proven customer service background and commitment to delivering excellent outcomes.Candidates from call centres, retail or other customer-facing roles are encouraged to apply.Key responsibilities:Manage customer enquiries and complaints from start to resolutionProactively engage with customers throughout the vehicle ownership lifecycle (inbound & outbound)Deliver fast, professional service across phone, email,



and online channelsAchieve service KPIs while ensuring a positive customer experienceCollaborate with internal teams to resolve issues and ensure customer satisfactionWhat You Can Expect:Hours: Monday to Friday, 8:30am5 5:00pmPay: $35 ph + superType: Contract RoleLocation: Norwest, **** (hybrid/WFH available after probation)Be careful - Dont provide your bank or credit card details when applying for jobs.
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📌 Customer Service Advisor (New South Wales)
🏢 Kennedy Reid
📍 New South Wales