At Future Secure AI, we're building something genuinely new — and we're looking for people bold enough to build it with us.
We work at the frontier of AI, tackling big, real-world problems for global enterprises across multiple industries, armed with state-of-the-art technology and a culture that prizes courage, rigor, and relentless curiosity.
Our BRAVER values aren't just words on a wall — they describe the kind of people we are and the standard we hold ourselves to every day.
Our leadership team is entrepreneurial, experienced, and accessible, with an open-door policy that means you'll never be just a number here.
We invest seriously in your growth because we know our success depends on yours.
If you're ready to work alongside some of the brightest minds in the industry, push into uncharted territory, and do work that genuinely matters, Future Secure AI is the place for you.About Our IT TeamIT at FSAI keeps every employee'stools, access, and devices working so the rest of the business can move fast.We'regrowing fromroughly 440to around 700 people, distributed globally, and this role scales with that growth.We'realso in the middle of bringing IT fully in-house: taking over day-to-day operations from an outsourced MSP, standing up our own toolstackand building a real global equipment program.About the RoleWe'rehiring a Lead IT Engineer, Support to own identity, access, and security operations as FSAI takes IT fully in-house.
Thisrole will involvetaking over administration and managementresponsibility currently held by our outsourced provider, standing up the tools and governance thatdon'texist today, and setting the technical standard the rest of the team builds on.
You report directly to the Head of IT, and you work closely with an IT Engineer, Support who owns endpoint, device, and network operations, so between the two of you, the full stack is covered.This is a hands-on build role, not a pure architecture or oversight position.You'restanding up real systems yourself in the first several months.ResponsibilitiesIdentity & Access AdministrationOwn Entra ID, SSO, and access governance end to endLead the reconciliation of employee, contractor,



and service accounts across Entra ID, our HRIS, and our contractor platform, closing gaps on stale, orphaned, or unauthorized accessBuild and maintain FSAI's identity and access inventory (systems, owners, user/admin counts, SSO/MFA/SCIM coverage) and run it on a quarterly access review cadenceOwn the privileged access review process for admin roles, taking that responsibility fully in-house from our outsourced providerPublish and enforce an SSO/MFA coverage standard across all critical business applicationsSelect and roll out an Identity Governance & Administration (IGA) tool (net-current purchase, currently unselected)Security Operations / Managed Detection & ResponseOwn the transition of our outsourced provider's SOC coverage (Managed EDR, Managed ITDR, Managed SIEM) into an internally owned security operations capability.
CrowdStrike (Falcon) is confirmed as our EDR platform, deployment and logging rollout are still in progress, this is the single highest-risk handover in the transition, since the outsourced provider currently holds Global Admin herePartner with the Security team and Head of IT on toolselectionand coverage continuity during the transitionProvide input to FSAI's core IT policy set (acceptable use, access control, device management, vendor review, incident response) with Security and LegalOwn the evidence tracker mapping IT-owned controls to system owners, supporting our SOC 2, ISO *****, and GDPR audit readinessPartner with Security and Legal on the due diligence process for new vendors and AI tooling, from intake through security review to contractContribute to ratifying FSAI's IT operating model, RACI, and escalation paths as we formalize how the team runsDocumentation & ProcessBuild the runbooks, documentation,



and escalation model the team will run on once the outsourced provider steps backRebuild the institutional knowledge currently held outside the companyCross-Department PartnershipAct as IT's standing partner to each business function, proactively improving how teams work with technology, not just closing ticketsProvide hands-on support alongside teams, not from behind a queueOwn the transition's core tool stack in partnership with the Head of IT: MDM (FleetDMis the leading candidate, final platform selection in progress), Freshdesk (ticketing/help desk, confirmed), remote access/RMM (TeamViewer One vs.NinjaOne, tool decision still being finalized), and 1Password (password manager, migration off our current tool in progress)Required Qualifications5+ years in IT or systems administration, including identity- or security-adjacent workHands-on Microsoft 365 and Entra ID administration experienceExperience reconciling identity data across multiple systems (HRIS, contractor platforms, directory services) to close access and offboarding gapsFamiliarity with SOC/EDR/SIEM concepts and vendor management, even if youhaven'toperatedthese tools hands-on day to dayExperience building documentation, runbooks, or operational process from scratchStrong experience partnering with non-IT stakeholders and business functionsPreferred QualificationsExperience standing up an internal IT function previously run by an outsourced MSPIdentity Governance & Administration (IGA) toolselectionor implementation experienceExperience scaling IT for a company growing from a few hundred to 700+ employeesScripting or automation experience (PowerShell, Python) to reduce manual IT workCISSP, CISM, Security+, or an identity-platform certification (Microsoft Entra, Okta, SailPoint, or similar)Experience supporting SOC 2, ISO *****, or GDPR audit cycles, including evidence collection and control ownershipBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Lead It Engineer, Supportnew (New South Wales)
🏢 Future Secure AI
📍 New South Wales