Internal Sales & Customer Support$within market rate + super + bonusesA long‐established Australian supplier in the industrial products sector is seeking an Internal Sales & Customer Support professional to join this high performing team.
This organisation has a robust national customer base and a reputation for reliable service and quality products.This role is office‐based in Melbourne's north and focuses on inbound enquiries, quoting, customer relationships, and product support.This is a warm internal sales role where leads will come to you to convert.
No need for cold outreach.Key ResponsibilitiesRespond to inbound phone,
email and walk‐in enquiriesBuild and maintain relationships with repeat customersPrepare accurate quotations and follow up to close salesProvide product information and guidanceMaintain CRM records and support sales reportingCoordinate delivery timelines and communicate updatesContribute to market insights and internal sales discussionsAbout YouBackground in internal sales, customer service or sales supportConfident communicator with strong relationship‐building skillsComfortable learning product features and explaining them clearlyOrganised, proactive and able to manage multiple enquiriesCRM or quoting system experience (any platform)Salary & Benefits$market rate + superAnnual bonuses up to $4KChristmas bonus ($2–$4K)Stable, long‐term employer with supportive team cultureTraining provided on products and systemsThis is a role where you will be fully embedded in the team and their reliable and steady customer base.
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