Nexa Trades Group NSW Pty Ltd – Jindabyne NSWBe the welcoming voice and steady hand behind Hextra's day-to-day operations.Hextra is looking for an Administration Assistant who can keep our office humming, look after our clients on the phone, and make sure nothing falls through the cracks.
Someone organised, switched on, and genuinely good with people, the kind of teammate everyone is glad to have in their corner.This is a great opportunity for someone who wants a reliable, varied admin role in a growing business, with a four-day week, a long weekend every week, and a real path to grow with us as we expand.Why Choose This Role?
Before we get into the detail, here's what makes this opportunity different:Free annual ski season pass — live and work in one of Australia's best locationsTeam events, Upskilling programs avaliableGenuine career path — we invest in our people through training and upskilling at every stage of their career with usStable, growing business backed by Nexa Trades GroupSupportive team culture — small enough to know everyone, big enough to offer real opportunityCompetitive salary plus superannuationWe offer a role where the work you do every day genuinely matters, in a team that values reliability, attention to detail, and looking after each other.About HextraWith over 28+ years of combined experience in the Snowy Mountains, Hextra is a trusted provider across:ElectricalAir ConditioningHydronics & Heating SystemsSolar & Off-Grid Power SolutionsWe operate across commercial, industrial, and residential sectors, with strong existing clients and continued expansion into new regions.Our Culture, And Why It Matters to This RoleWe believe that a high-performing culture is what separates a business that grows sustainably from a business that just gets through the week.Our team is hands-on, direct, and proud of what they build.
We value accountability without blame,



open communication at every level, and people who show up to preform - in the office, on the phones, in the small moments.
We pay attention and we progress individuals on there work ethics and driveThe Administration Assistant is often the first person a client speaks to when they call Hextra.
That first impression matters.
We're looking for someone who takes pride in being that voice - friendly, capable, and reliable.About the RoleAs Administration Assistant, you'll be the engine room of our office, supporting the General Manager, Ops manager, the field teams, and our clients.
The work is varied, the pace is steady, and the role genuinely impacts how the business runs.You'll work alongside:The General ManagerOps ManagerThe wider office teamProject Managers and Team LeadersField tradespeopleYour focus:Be the warm, professional first point of contact for clients on the phoneKeep the admin inbox under control and nothing falling through the cracksGet jobs, quotes, and work orders into our job management system accurately and on timeKeep the office running smoothly day to dayPitch in where needed - this is a team-first roleKey ResponsibilitiesAnswering incoming phone calls and directing enquiries to the right personManaging the admin inbox - sorting, responding, escalating, following upEntering work orders, quotes,



and jobsScheduling of our teams jobs and app managementCoordinating vehicle bookings for servicing and maintenance across our fleetSupporting the General Manager and Ops Manager with day-to-day administrationGeneral office support - keeping things organised, professional, and running on timeWhat We're Looking ForHextra is after someone who takes pride in doing admin properly.You'll be someone who:Has a warm, professional phone manner - you genuinely enjoy helping people and supporting each team memberPays attention to detail and gets things right the first timeStays calm and organised when things get busyCan juggle multiple tasks without dropping any of themIs reliable, punctual, and the kind of person teammates can count onHas a team-first attitude - happy to pitch in beyond the job description when it mattersWants to grow with the business and is open to learning new thingsIdeal BackgroundPrevious experience in an administration, receptionist, or office support roleConfident with Microsoft Office (Outlook, Word, Excel)Experience with Simpro and Xero is a strong advantage — but we'll train the right personExperience in a trades, construction, property, or facilities business is a bonus (not essential)What Success Looks LikeClients consistently feel looked after from the first phone callThe admin inbox runs cleanly — nothing missed, nothing lateSimpro data is accurate and up to dateOur team is scheduled efficentelyThe office runs smoothly, even when things get busyYou're someone the team trusts and relies onLocationBased in Jindabyne, NSWOn-site role (this is a hands-on admin position — not remote)Ready to Apply?
Removed for refinementHextra is an equal opportunity employer.
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📌 Administration Assistant (New South Wales)
🏢 Nexa Trades Group NSW
📍 New South Wales