Citation Group is hiring for a Customer Success role focused on high-volume client retention and revenue growth across our brands.
You will own a portfolio of volume customers, proactively engaging them to retain, upsell, and manage cancellations with empathy.You'll collaborate with internal teams to deliver value at scale, build outreach cadences, and contribute to a high-trust culture.
Hybrid work across Sydney, Melbourne, or Brisbane with a couple of days in the office.
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📌 High-Volume Customer Success Specialist (New South Wales)
🏢 Citation Group
📍 New South Wales
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