Do you love working with people, helping business owners grow, and taking ownership of client relationships from end to end?
Are you energised by working with a diverse range of businesses, building lasting relationships, and using technology to deliver exceptional client service?
If so, you'll thrive in this role.We are looking for a proactive, people-focused professional to join our growing team.
You do not need to be an accountant.
We already have a highly skilled technical team that manages the accounting, tax and compliance work.What we need is someone who can sit in the driver's seat, build exceptional client relationships, coordinate workflow, and ensure our clients feel supported, informed and genuinely cared for throughout their journey with us.Our MissionAt Kelly+Partners, our mission is straightforward: to help our people, private business owners and the communities we work in, Be Better Off.Our Northern Beaches office works with a broad range of clients across multiple industries and specialist sectors, including medical professionals, construction, professional services, property, hospitality, retail & e-commerce and self-managed super funds.
We invest heavily in the training and growth of our people.
If you bring the attitude and the ownership, we will teach you the rest.The Role: Client Relationship ManagerThis is not a traditional accounting role.
You won't be preparing tax returns or spending your day buried in spreadsheets.
Instead, you'll become a trusted point of contact for your portfolio of clients by:Owning client communication and relationshipsCoordinating workflow between clients, our offshore and onshore accountantsManaging deadlines,



priorities and deliverables across your portfolioHelping clients understand processes and keeping them informed every step of the waySupporting Partners and Managers with client engagement and service deliveryDriving stronger internal processes, systems and efficienciesBuilding long-term trusted relationships with business owners across a variety of industries.If you enjoy taking ownership, keeping things moving, solving problems and making clients feel genuinely supported, you'll excel in this role.What You'll Be DoingManage day-to-day communication with clients, ensuring an exceptional client experienceCoordinate workflows between our offshore team and onshore accountantsMonitor deadlines, manage compliance calendars and ensure deliverables remain on trackImprove processes, introduce efficiencies and champion best practiceSupport Partners and Managers with client summaries, updates and follow-upsUse modern cloud-based systems and automation tools to streamline workBuild strong, trusted relationships with business owners across a diverse client portfolio.
(Any technical accounting knowledge required will be taught on the job.)What's In It For You?
A clear career pathway into senior client management, practice management or advisory rolesHands-on training in workflow management,



accounting principles and client advisoryExposure to a diverse range of industries, businesses and business ownersA modern office with flexible work optionsA supportive, collaborative team that values ownership, initiative and continuous improvementThe opportunity to make a genuine impact on both client experience and internal operations.What We're Looking ForExcellent communication and relationship-building skillsHighly organised with strong ownership of deadlines and prioritiesTech-savvy and confident learning new systems and softwareA natural problem-solver who takes initiative and follows throughSomeone who thrives in a fast-paced, dynamic environmentExperience in client service, account management, operations, project coordination, administration or similar rolesA genuine passion for helping business owners succeed and delivering exceptional client experiences.You do not need public practice accounting experience.
Your attitude, ownership, communication skills and willingness to learn are what matter most.Ready to Join Us?
If you're looking for a career where you can build meaningful relationships, make a real difference to clients, and work with businesses across a wide range of industries and specialist niches, we'd love to hear from you.Join Kelly+Partners Northern Beaches and become part of a team committed to helping people Be Better Off.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Client Relationship Manager (New South Wales)
🏢 Kelly+Partners
📍 New South Wales