ING Australia is seeking a Customer Remediation Lead to head the end-to-end remediation stream within the Life Moments Transformation Program.
This 6 months fixed term contract role focuses on delivering fair, transparent and compliant customer outcomes across multiple teams.
You'll develop remediation methodologies, oversee impact assessments and payment execution, partnering with Risk, Compliance, Legal, Finance and Technology to meet regulatory requirements and customer expectations.
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📌 Life Moments Remediation Lead — Elevate Customer Outcomes (New South Wales)
🏢 ING
📍 New South Wales
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