Join Our Award-Winning Team at Preston Mazda!
Formerly known as Max Kirwan Mazda, Preston Mazda is committed to building better business, embracing innovation, and having fun along the way.
With over 58 years of experience and an impressive 12 Master Dealer Awards, we're proud of our legacy—and even prouder of the exceptional team behind it.We are looking for a passionate and customer-focused Service Advisor to join our thriving service team!
If you thrive in a rapid-paced, high-performance environment, and love delivering exceptional customer service, this is your chance to shine.What You'll Be Doing:Greet customers warmly and manage the end-to-end service experienceSchedule and confirm service appointments, ensuring efficient daily workflowLiaise with workshop technicians and monitor job progressCommunicate clearly with customers about services, costs, and additional repair recommendationsPrepare accurate quotes, repair orders,



and final invoicesEnsure all documentation is complete and compliant with dealership and manufacturer standardsMaintain a clean and professional service areaDeliver consistent follow-up and maintain strong customer relationshipsSupport team KPIs and maintain high MSI scoresWho You Are:Proven background in customer service (automotive experience highly regarded)Strong customer service skills and a passion for exceeding expectationsHigh attention to detail and strong administrative accuracyOutstanding communication and time-management skillsAbility to remain calm under pressure and juggle multiple prioritiesTeam player with a proactive, positive attitudeCurrent driver's licence and police checkPrior Experience as a Service Advisor (advantageous but not essential)Why You'll Love Working with Us:Competitive Pay + Commissions: Your hard work deserves to be rewarded!
Company car for personal and professional useBirthday leave – a day off to celebrate YOUMonthly RDO – more balance for your work-lifeExclusive staff discounts on vehicles, servicing, finance & moreLoyalty reward program – earn an extra week's pay for every year after 5 yearsSupportive culture that invests in your growth and developmentBe part of a trusted brand with a long-standing legacy in Melbourne since ****
#J-*****-Ljbffr

📌 Service Advisor (Victoria)
🏢 Max Kirwan Mazda
📍 Victoria