Customer Service Representative - Hunter RegionJoin our team in providing great service and support to IMB Customers in relation to their financial needs.
This is a full-time, 12 month contract working in our branch network across the Hunter Region (Broadmeadow, Charlestown, Glendale and Green Hills).
About the roleHelping customers with their banking and insurance needs face to face, over the phone and onlineExploring recent opportunities to find the right financial solutionsUsing various technologies, systems and digital platformsCash handling, balancing and administrative dutiesWorking with Branch Managers and teams to collectively achieve the goals and objectivesMaintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures.About youExperience in customer service, in any industryAvailable to work full-time, Monday-FridayDemonstrated interest, experience or education relating to financial servicesCash handling experience and an accurate eye for detailA learning mindset and ambition to build a career in the banking industryAn aptitude for technology with proficiency in MS Office programs/appsHonest,



reliable and member focusedTake pride in diligently following procedures and policy in a regulated financial environmentA flexible approach in the workplace, can take initiative, prioritise and problem solve to complete daily work requirementsA genuine desire to help people, work directly with customers as well as work with and support a teamWilling to travel within the region as required for training and staff relief.Why IMB?
IMB Bank is a leading customer-owned bank offering a full range of products and services in both retail and business banking.
Our purpose is to provide simple, competitive, and authentic banking to help our customers and communities be better off and we've been doing that for over 145 years.
An award-winning andgrowing organisation, we've donated more than $13 million through our Community Foundation to over **** projects in our communities.IMB benefits include:Great training and onboardingGenuine career pathways and opportunity to accelerate your skills and experienceA supportive culture that actively promotes diversity and inclusionDesignated wellbeing daysFriendly and professional team environmentProduct concessionsPurchased leave options
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📌 Customer Service Representative - Hunter Region (New South Wales)
🏢 Imb Bank
📍 New South Wales