About the RoleReporting to the General Manager, you'll take ownership of day-to-day venue operations across gaming, bar and bistro — leading your team, maintaining high standards, and helping drive the venue's ongoing growth.ResponsibilitiesOverseeing the day-to-day operations of the venueLeading, coaching and supporting the teamDelivering outstanding customer service and resolving customer concernsEnsuring compliance with gaming, liquor and workplace health & safety regulationsMonitoring gaming and hospitality operations to maintain high standardsManaging staff rosters and labour costsSupporting recruitment, training and employee developmentAssisting with managing cash handling, stock control and operational reportingCoordinating maintenance to keep the venue well presentedDriving continuous improvement and contributing to business growthSupporting the General Manager as requiredAbout YouPrevious experience in a venue management, operations or senior supervisory role within gaming or hospitalityStrong people leadership skills, with the ability to coach,



motivate and manage a diverse teamSolid understanding of gaming and liquor compliance requirementsA hands-on approach — comfortable on the floor and leading by exampleStrong organisational skills and the ability to manage competing prioritiesDesirable QualificationsCurrent Responsible Service of Gaming Certificate (RSG)Current Responsible Service of Alcohol Certificate (RSA)Victorian Gaming LicenceWhat's on OfferCompetitive pay, commensurate with experienceGenuine opportunity for career progressionHow to ApplyIf you're ready to bring your leadership and operational skills to a excellent team, we'd love to hear from you.
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📌 Operations Manager (Victoria)
🏢 The Red Cliffs Club
📍 Victoria