Pan Pacific Hotels Group has over 50 hotels, resorts and serviced suites worldwide.
Our guests and our team are at the heart of everything we do.
In Australia, Pan Pacific Hotels Group operates six hotels including PARKROYAL Parramatta, conveniently located in the epicenter of Parramatta's busy eat street.
Featuring 286 guest accommodation rooms, 13 meeting spaces, Table 30, BAR30 & Bistro, PARKROYAL Parramatta is the best choice among Parramatta's hotels.Pan Pacific Hotels Group is proud to be the first hospitality group in Oceania to be awarded the Global Sustainable Tourism Council (GSTC) certification for all six of our Australian properties.
This demonstrates our commitment to sustainability and responsible tourism.We are currently seeking a part time Guest Service Agent to join our growing team.
Reporting to the Front Office Manager, this is a outstanding opportunity to work within a strong team to develop your career in a supportive,



fun and customer focused environment.BenefitsAttractive salary packageDiscount parkingHotel discounts through our global alliance program Discovery50% off food and 50% off beverages at the hotel's restaurant and barDiscounted accommodation across worldwide Pan Pacific Hotels Group propertiesOngoing learning and development through our learning experience platformComplimentary meal whilst on shiftHealth and Wellbeing: Employee Assistance Program and access to discounted BUPA health cover (offered at a special rate and not part of the standard package)Reward and Recognition ProgramIdeally you will havePrevious experience in a similar roleOpera system experienceA passion for the hospitality industryExcellent attention to detailA guest service focus and enjoyment working in a team environmentImmaculate grooming and personal presentationEverything we do at PARKROYAL Hotels & Resorts – what guests can see, and can't – is the service of our people.
We are an equal opportunity employer and we aim to empower you to realize your full potential.The successful candidate will be available to work on a rotating roster including daytime, evening, weekend shifts and public holidays.Pay: $***** per hourWork Location: In person
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📌 Guest Service Agent (New South Wales)
🏢 PARKROYAL Hotels & Resorts
📍 New South Wales