Sales & Customer Service Consultant (New South Wales)

Sales & Customer Service Consultant (New South Wales)

17 Aug
|
Jax Tyres & Auto St Marys
|
New South Wales

17 Aug

Jax Tyres & Auto St Marys

New South Wales

At JAX Tyres & Auto we are a diverse and energetic team, dedicated to providing Australians with the best tyre and auto servicing possible.
We are a proud, house-hold known and trusted brand which value our customers experience and above all, safety.
Our hard work ethic and vibrant culture creates a positive working environment across our close-knit network and is the driving force behind our excellence.About the RoleWe are looking for a customer centric, dynamic and personable Sales & Customer Service Consultant to join our team in Jax Tyres & Auto St Marys.
In this role, you will lead customers through an exceptional customer service experience, guiding them to the decision that best meets their wants and needs.
You will work closely with your store manager, motor mechanics, tyre technicians and wheel aligners to deliver the best service to our valued customers, ensuring everyone leaves our store happy and with peace of mind driving.Your main day-to-day tasks would include:Attending to customers and providing exceptional customer experienceMotivating, encouraging and communicating with your teamBuilding and maintaining positive relationships with customersHandling and processing paymentsMaintaining sales, receipts and stock records StoreUtilise JAX inspect reports to guide and advise customers on maintenance,



service and repairs.Assist the Store Manager with the operation of the store.Stay up to date with new products/services/promotions.Conduct price and feature comparisons to facilitate purchasing.Manage incoming and outgoing store phone calls.About youCert II Automotive Management (similar, equivalent or higher).
Valid and current Australian Drivers LicenceExcellent communication skills when dealing with customers and team membersEnthusiastic attitude and strives to achieve KPIsKnowledge and interest in the automotive and tyre industryA minimum of 1-2 years of sales or customer service experience is required.What we offerExclusive staff discounts on our products and servicesCareer growth opportunities through our industry leading training opportunitiesReward and recognition for your hard workAbout us - JAX Tyres & Auto is a leading provider of tyre and automotive services in Australia, with a network of 94 stores nationwide.
Our mission is to deliver exceptional customer service and high-quality automotive solutions to our clients.
We are committed to fostering a supportive and inclusive work environment where our team members can thrive and reach their full potential.
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📌 Sales & Customer Service Consultant (New South Wales)
🏢 Jax Tyres & Auto St Marys
📍 New South Wales

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