Are you a seasoned professional in employee benefits with scope to become a team lead.
Our client is a rapidly growing advisory firm seeking someone dynamic and experienced to drive excellence within their Benefits Advisory team.This is a unique opportunity to deliver exceptional administrative support and client satisfaction across group insurance, superannuation, and broader employee benefits.
You'll play a crucial role in maintaining high-quality service, fostering team capability, and acting as a key escalation point for complex client and insurer matters.What You'll Do:Manage Workflows: Oversee and optimize the delivery of administrative support, including group insurance reviews and tenders, ensuring accuracy and timeliness.Client Engagement: Provide comprehensive administrative support directly to key corporate clients, assisting with general insurance, superannuation, and general member queries.Problem Solver: Act as a primary escalation point for intricate client, claims, and underwriting issues.Drive Improvement: Identify and implement process improvements to enhance efficiency and best practices in service delivery.Collaborate: Work closely with senior advisors and leadership to support business growth and client retention initiatives.What We're Looking For:Experience: Ideally, a minimum of 3 years' experience in employee benefits, group insurance, superannuation, or financial services administration.Leadership Potential: Demonstrated experience leading, mentoring, or supervising a team, whether in a formal or informal capacity.Industry Knowledge:



A strong understanding of group insurance arrangements, claims processes, and insurer engagement is highly regarded.Stabilizing Force: Someone who can provide stability to a fast-paced and growing team, supporting junior staff and managing workflows effectively.Client-Focused: Excellent communication and stakeholder management skills, with a commitment to service quality.Proactive Mindset: A solutions-focused individual who thrives in a dynamic environment, with solid attention to detail and proficiency in Microsoft Office, particularly Excel.Long-Term Vision: We are seeking a candidate whose career aspirations align with leadership in this space for the next five years, rather than a direct path to an advisory role.Why Join Us?
Impactful Role: Shape the future of a growing Benefits Advisory team within a respected firm.Diverse Exposure: Work with a diverse corporate client base and complex benefit arrangements.Supportive Culture: Benefit from a collaborative environment that prioritizes professional development.Hybrid Work: Enjoy one day of work from home per week (not Fridays).
Competitive Compensation: We offer a flexible salary budget, benchmarked competitively for experienced professionals, with the willingness to pay for ideal candidates.If you are a highly motivated and experienced employee benefits professional ready to take on a leadership challenge, we encourage you to apply.
We are actively interviewing and looking to fill this role promptly.
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📌 Employee Benefits Administration (New South Wales)
🏢 Keegan Adams Recruitment
📍 New South Wales