Operations Manager / Customer related - Glass and aluminium industryGHA Solutions is a well established family owned fencing, balustrade, shower screen, commercial and building materials distributor (toughened glass, aluminium and stainless steel) supplying thetrade only.Key responsibilities:We are looking for a dedicated and detail-oriented Operations Manager who is customer relations focussed, takes pride in quality, teamwork and demonstrates operational excellence, to join our team in Smithfield.In this role, you will manage stock, ensure accurate order processing, and contribute to the smooth operation of our warehouse.Key tasks include:Daily communication with the directorDaily contact with major clientsInventory – hardware orderingReceive, check, and store incoming stock and materials.Maintain inventory records and conduct regular stocktakes.Assist walk in customersOrganising daily truck runs for smooth deliveries and customer servicePicking and packingPacking and organising courier ordersEnsure the warehouse is clean, organized,



and complies with safety standards.Collaborate with other team members to meet operational goals.Assist with the preparation of shipments and deliveries.Stocktaking and managing the inventoryOrdering of glass with directors approvalTrouble shooting issues with orders/customersIn order to be successful in the role, you will need:Industry expertise: Extensive experience in construction or manufacturingLeadership strength: Proven ability to mentor, develop, and empower teams to achieve success while remaining actively involved in day-to-day operations.Excellent communicator: Strong interpersonal, negotiation, and organisational skills with sharp attention to detail.Tech savvy: Confident using an inventory based system, and quoting systemsCustomer focus: A passion for delivering quality outcomes and maintaining robust customer relationships.Safety mindset: Solid understanding of Health & Safety standards and a commitment to creating a safe workplace.Character: Be presentable and have a polite/can do attitude as you will be in face to face contact with clients.
Be reliable, hard-working and team oriented.
Be able to work unsupervisedOther PointsA permanent full time role is available for immediate start.
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A friendly work environment!
Salary to be set commensurate with experience.Experience in the glass industry will be highly regarded.Business hours are Monday to Friday, 6:30 am til 4 pm.
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📌 Operations Manager / Customer Related - Glass And Aluminium Industry (New South Wales)
🏢 Gha
📍 New South Wales