Turks is a national commercial law firm and a recognised leader in specialist areas of law.
What sets us apart is how we work.
We combine high quality legal expertise with a collaborative and people focused culture that embraces continuous learning, innovative thinking and professional growth.We're committed to delivering exceptional service to a diverse range of clients, while providing direct access to industry leading partners who are invested in your growth and development.
Here, your work is recognised, your ideas are valued and your impact can be felt across the business.As we continue to grow, we're investing in our people, technology and capabilities to ensure Turks remains a great place to build a career, grow professionally and achieve your goals.The OpportunityWe are seeking an Applications and Business Systems Analyst to join our Systems and Training team in Sydney.
This is an exciting opportunity in which you will shape and enhance business processes, drive the adoption of technology, automation and business improvement initiatives, and contribute to firm-wide improvements.
You'll be part of a collaborative, forward-thinking team where your expertise is valued and your contribution has a lasting impact on the way we operate and deliver for our clients.Your RoleSupport the planning, implementation and continuous improvement of firm wide technology initiativesConfigure, maintain and support key business systems and automation tools, including low code/no code platforms used to build and connect workflows and document productionTroubleshoot system and process issues across multiple applications and platformsDeliver training and system support to staff and clients, explaining technical concepts in a way that is transparent and accessible to non-technical usersMaintain and develop document automation, precedents and workflow solutions using a range of technologiesDesign and improve user experience across business systems,



workflows and forms so that solutions are intuitive and easy to adoptLiaise with technology vendors, consultants and internal stakeholders to support successful project deliveryProvide a high level of service to internal stakeholders and promote continuous improvement across systems and processesLead and coordinate assigned technology projects, including system upgrades, enhancements and business improvement initiativesKey projects include:Project management of Aderant Expert (AE) Version UpgradesMatter Management System coding, enhancement, ongoing development and troubleshootingDriving adoption of business systems, including training, implementation, ongoing support andmaintenanceSupporting and driving adoption of AI and automation initiatives across the firm.About YouTo be successful in this role, you will have:Experience in a Business Systems Analyst, Applications Analyst, Business Analyst or Training positionStrong project coordination or project management experienceSound business acumen paired with genuine technical ability.
You understand how the business operates and can translate that into practical, well built systemsA versatile, curious approach to learning new systems and technologies quicklyExcellent analytical, troubleshooting and problem solving skillsPractical experience building workflows and automations using low code/no code tools (forexample Power Automate, Power Apps, or similar platforms), and an understanding of how toconnect systems and processes togetherA strong sense of user experience (UX)



design principles and how to apply them to internaltools, forms and workflowsStrong communication and stakeholder management capabilities, including the ability toexplain technical concepts clearly to non technical audiencesAdvanced Microsoft Office skillsThe ability to work independently while contributing effectively within a team environmentExcellent organisational skills with the ability to manage competing prioritiesHigh attention to detail and a commitment to quality outcomesExperience in a legal or professional services environmentExperience with Aderant Expert, Caseflow Acumen, iManage, HotDocs, DocAssist or similar platformsExposure to AI, automation, digital transformation initiatives and project managementWhat We OfferCompetitive salary and benefits packageFlexible, hybrid and part time working arrangementsComprehensive learning and development programs, internal and external workshops, and mentoringTransparent career progression framework and promotional pathways program12 weeks' paid gender neutral parental leave for eligible employees, plus return-to-work supportEmployee Assistance Program (EAP)Access to a private wellbeing roomReferral bonus program and employee recognition initiativesDiversity & Inclusion Committee and social initiativesRegular social, sporting and community eventsEnd-of-week complimentary refreshments and snacks delivered to your workspace to celebrate team achievementsA modern, technology enabled workplace supported by paper light processes, collaborative teams and a strong values driven culture designed to help you perform at your bestFocused in our approach.
Experienced in our fields.
Trusted by our clients and people.If you require any adjustments throughout the recruitment process, please let us know.
We are committed to providing an inclusive and accessible recruitment experience for all candidates.
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📌 System Analyst (New South Wales)
🏢 Turks
📍 New South Wales