Operations Coordinator | Property Transactions & Client ServicesJoin one of Australia's fastest-growing property investment businesses and play a critical role in delivering an exceptional client experience.We're seeking a highly organised Operations Coordinator to manage the post-contract journey for our Multi-Unit Complex property transactions.
This role combines property administration, transaction coordination, client communication, compliance, and operations, ensuring every settlement runs smoothly from contract signing through to property management handover.If you thrive on organisation, enjoy working with clients, and love keeping processes running efficiently, we'd love to hear from you.About the RoleYou'll be responsible for managing every stage of the post-transaction process, ensuring clients receive exceptional service while maintaining compliance and operational excellence.Working closely with our Property Advisors, Property Management team and external stakeholders, you'll ensure settlements progress on time and every client has a seamless experience.Key ResponsibilitiesManage end-to-end post-transaction administration for Multi-Unit Complex property purchasesCoordinate the settlement process with clients, advisors and external stakeholdersProvide proactive client communication throughout each transactionSchedule and complete final property inspectionsCoordinate handover to the Property Management teamComplete Anti-Money Laundering (AML) and compliance requirementsMaintain accurate transaction records and documentationMonitor settlements, deadlines and key milestonesLiaise with solicitors, conveyancers,



property managers and internal teamsIdentify and resolve transaction issues before they become problemsEnsure all compliance processes are completed accurately and on timeAbout YouWe're looking for someone who genuinely enjoys creating structure, solving problems and delivering an exceptional client experience.You'll bring:Experience in operations, administration or transaction coordinationProperty administration or sales administration experience (highly regarded)Outstanding organisational and time management skillsExceptional attention to detailStrong written and verbal communication skillsThe ability to manage multiple transactions simultaneouslyConfidence working within structured systems and compliance processesA proactive, solutions-focused mindsetHighly Regarded ExperienceWhile not essential, experience in any of the following will be highly valued:Property settlementsConveyancingReal estate administrationBuyers agency administrationProperty managementTransaction coordinationMortgage broking administrationAML / KYC complianceLegal administrationProperty investmentWhy Join Us?
Meaningful WorkYou'll become an integral part of one of Australia's leading property investment advisory businesses, managing high-value property transactions that help Australians build wealth through property.Career GrowthOngoing training and developmentExposure to complex multi-property investment transactionsOpportunities to grow within a rapidly expanding businessWork alongside experienced property professionalsTeam & CultureHigh-performing, supportive teamCollaborative and qualified environmentSystems and processes designed for successA business that values accountability, precision and continuous improvementLocationRichmond, Melbourne (Office Based)This Role Isn't For You If...You struggle with organisation or attention to detail.You dislike following structured processes.You're looking for a low-responsibility administrative role.You prefer minimal client interaction.You become overwhelmed managing multiple priorities and deadlines.
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📌 Operations Coordinator | Property Transactions & Client Services (Victoria)
🏢 Follio
📍 Victoria