Location795 Nepean Hwy,Brighton East, VIC, ****,AustraliaEmployee TypeFull-time Permanent - 76Contact informationContact Phone**************Contact ****** one of Melbourne's leading premium automotive dealerships.At BMW Brighton, we are committed to delivering an exceptional ownership experience for every customer.
We are currently seeking an experienced and customer-focused Service Advisor to join our dynamic aftersales team.This is a fantastic chance for an organised and motivated individual who enjoys building strong relationships and thrives in a fast-paced dealership environment.About the RoleAs a Service Advisor, you will play a critical role in delivering a seamless service experience while acting as the key point of contact between our customers and workshop team.Your responsibilities will include:Welcoming customers and managing service bookingsPreparing repair orders and accurately recording customer concernsLiaising with technicians and workshop control regarding vehicle progressProviding customers with updates and maintenance recommendationsCoordinating vehicle handovers and ensuring customer satisfactionUpselling additional repair and maintenance work where appropriateMaintaining accurate service records and administrative processesWhat We're Looking For:Previous experience as a Service Advisor within the automotive industryStrong customer service and interpersonal skillsExcellent organisational and time management abilitiesAbility to work effectively under pressure in a busy environmentProfessional presentation and communication skillsExperience with dealership management systems is highly regardedCurrent and valid driver's licenceWhy Join Brighton BMW?
Opportunity to work with a globally recognised premium automotive brandSupportive team environment with ongoing training and developmentCareer progression opportunities within a growing dealership groupCompetitive remuneration packageModern dealership facilities and a high-performing cultureIf you are passionate about delivering premium customer service and want to be part of a successful dealership team, we would love to hear from you.
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📌 Service Advisor (Victoria)
🏢 Stillwell Motor Group
📍 Victoria