Field Service Technician (Mildura / Riverland)Location: Mildura (VIC), Riverland (SA) & Adelaide Metro AreasJoin a Growing Team Supporting Australia's Food & Packaging IndustryWe are seeking an experienced and motivated Field Service Technician to service customers throughout the Mildura, Riverland and Adelaide regions.
This is an exciting opportunity for a trade-qualified technician who enjoys variety, problem-solving, and working directly with customers across the food processing and packaging sectors.This role is ideal for someone who can combine strong technical capability with excellent customer service — a technician who not only fixes equipment, but also builds confidence, communicates clearly, and represents the business professionally on every site visit.About the RoleInstallation, servicing and maintenance of industrial equipmentDiagnosing and repairing mechanical and electrical faultsPreventative and breakdown maintenanceProviding technical support and customer service on-siteBuilding and maintaining positive relationships with customers and site personnelEnsuring customers are kept informed of service outcomes, maintenance recommendations and equipment performanceCompleting service reports and maintenance documentation accurately and professionallyWorking independently across multiple customer sitesRepresenting the company in a professional and customer-focused manner at all timesCustomer Service FocusDevelop robust working relationships with customers, operators,



maintenance teams and production personnelUnderstand customer operational requirements and provide practical, outcome-focused solutionsRespond professionally and positively to customer enquiries, concerns and service requirementsExplain technical issues, repairs and recommendations in a clear and customer-friendly wayIdentify opportunities to improve equipment reliability, reduce downtime and improve customer outcomesProvide timely updates regarding repairs, maintenance activities, parts requirements and recommended next stepsSkills & ExperienceStrong mechanical and/or electrical experienceTrade qualification (Certificate III) in one of the following:Maintenance FittingMechanical FittingElectrical TradeRelated industrial tradeAbility to fault-find and troubleshoot equipmentStrong communication and customer service skillsAbility to explain technical issues and solutions clearly to customersA proactive approach to customer support and problem resolutionCurrent driver's licenceAbility to travel within the service regionHighly Regarded ExperiencePrevious experience within any of the following industries will be advantageous:Fruit packing and processing facilitiesIndustrial automation and production equipmentWhat's on Offer?
Competitive salary package of $87,000 – $95,000 + SuperCompany vehicle and tools provided (if applicable)Work across a diverse customer base and technologiesOngoing training and career developmentStable, long-term employment with a growing businessRegional and metropolitan coverage across Victoria and South Australia
#J-*****-Ljbffr

📌 Field Service Technician (Mildura / Riverland)
🏢 Sawyer Sourcing
📍 Mildura