What does it take for a family-run company to become world market leader in the premium domestic appliance segment?
It takes more than offering average products, run-of-the-mill service or short-sighted actions.
It also requires the aspiration to do it forever better and to be forever better.
This stance accounts for a good working setting at Miele and the success of our products.
Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally.
No matter if they are apprentices or managers.Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore!
Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.About Your WorkplaceAn exciting opportunity exists for a passionate, motivated and customer-focused Service Technician to join the Miele team.
Equipped with a fully maintained company vehicle, specialist tools and extensive product training, you'll be out on the road delivering exceptional service to customers in their homes.As the face of the Miele brand, you'll combine technical expertise with outstanding customer service to diagnose, repair and maintain our premium appliances.
This role is perfect for someone who enjoys problem-solving, working independently and building strong customer relationships while representing a globally recognised premium brand known for quality,



longevity and innovation.Your ResponsibilitiesCarry out high-quality service repairs and fault diagnosis on Miele domestic appliances in customers' homes and occasionally in the workshopDeliver exceptional customer experiences by providing professional, knowledgeable and friendly serviceManage your daily workload efficiently to maximise productivity and achieve first-time-fix targetsComplete service documentation, invoicing and payment processing accurately and in a timely mannerMaintain van stock, tools and company equipment to ensure operational readinessResolve customer concerns in the field and escalated technical issues where requiredContinuously build technical knowledge through ongoing training and product development programsWhat We Are Looking ForMust-have:Strong fault-finding and problem-solving skills across electrical and mechanical systemsExcellent customer service and communication skillsCurrent and valid Australian driver's licenceAbility to work independently, manage competing priorities and organise your workload effectivelyNice-to-have:Gas and/or refrigeration licenceExperience servicing whitegoods, appliances or other electrical productsExperience working in a field service environment with mobile technology and KPIsQuarterly Life Leave – one paid day each quarter to rechargePersonal development and career opportunitiesEmployee discountsAccess a wide range of wellbeing programs, including annual flu vaccinations, employee assistance program and holistic supportExperience meaningful recognition for both individual accomplishments and team successes
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📌 Service Technician Vic (Victoria)
🏢 Miele
📍 Victoria