All Aged Care Ltd is a not-for-profit provider delivering personalised, in-home aged care services across Brisbane and South-East Queensland.
We support older Australians to live independently and with dignity through culturally inclusive, person-centred care.As part of ongoing aged care reforms and service growth, we are seeking an experienced CHSP Service & Care Coordinator to join our team at our Spring Hill office.The RoleThis is a practical and diverse coordination role that combines client service coordination, administration, and communication.
You will support CHSP clients from initial intake through to ongoing service delivery, ensuring services are appropriate, well-coordinated, and responsive to changing needs.While this role is not responsible for full rostering, you will work closely with the rostering team and care workers to help schedule new services, communicate service requirements, and support smooth delivery of care.You will also play a key role in onboarding new clients, preparing sign-up documentation and clearly explaining CHSP and Support at Home programs to clients and their families.Key ResponsibilitiesCoordinate CHSP services in line with program guidelines and organisational policiesManage intake and onboarding of new clients, including preparation of sign-up documentsExplain CHSP and Support at Home services clearly to new clients and familiesSchedule and coordinate new services and service changes in collaboration with the rostering teamCommunicate service requirements with care workers and participate in staff meetings as requiredMonitor client needs, support service reviews,



and assist with referrals for reassessments where appropriateMaintain accurate client records, service notes, and compliance documentationProvide clear and professional communication with clients, families, care workers, and internal teamsContribute to reporting, quality activities, and general administrative tasks as neededAbout YouYou are organised, approachable, and comfortable balancing coordination, administration, and communication.
You understand how community aged care services operate and enjoy working collaboratively with care teams.Experience in aged care or community services (CHSP, HCP, or Support at Home preferred)Understanding of service coordination, client onboarding, and basic scheduling processesStrong organisational and communication skillsConfidence explaining aged care programs and services to clients and familiesProficiency with client management systems and Microsoft OfficeValid driver's licence and full Australian work rightsNational Police Check (or willingness to obtain)Experience working closely with rostering teams or direct care workersFamiliarity with My Aged Care, CHSP guidelines, or Support at Home reformsWhy Join All Aged Care?
Salary $75,000 – $85,000 + super (based on experience and qualifications)Not-for-profit salary packaging (PBI) to increase take-home payMonday to Friday role — no shift work or on-callSupportive and collaborative team environmentExposure to aged care reforms and service developmentOpportunity to make a meaningful difference in the communityBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Chsp Service & Care Coordinator (Brisbane)
🏢 All Aged Care
📍 Brisbane