About UsPolyaire is a wholesale distributor of air conditioning products, established in ****, our support office is in Adelaide with over 30 branches across Australia and over 50 years of experience.
We lead the market by offering sustainable, cutting-edge AirTouch solutions that continue to revolutionise comfort in homes and businesses.At Polyaire our values shape how we work, we are all in, work smart, getting it done and cool service with a warm smile are at the forefront of all we do.
Our customers and suppliers are treated like valued partners which means working closely and openly towards sustainable solutions.
Having these values as an integral part of our business has made Polyaire the preferred supplier in providing comfort to Australia.About the roleWe are seeking our next Branch Manager for our Dubbo based branch!
This role is responsible for the overall leadership, performance, and profitability of the branch within the trade-based HVAC wholesale environment.
The role combines operational management, people leadership, financial accountability, and hands‐on sales responsibilities to ensure sustainable growth and high levels of customer satisfaction.You'll have full responsibility for branch operations including sales revenue, gross margin, expense control, stock management, safety compliance, customer service standards, and team performance.
A key component of the role is maintaining robust relationships with existing trade customers—such as HVAC contractors, builders, and maintenance providers—while actively prospecting for new customers, projects, and commercial opportunities.The Branch Manager is expected to operate both strategically and operationally, ensuring alignment with company objectives while remaining actively involved in daily branch activities, sales engagement, and customer interactions.What does my day to day look like?
Manage day-to-day branch operations to ensure efficient and effective service deliveryOversee order processing, dispatch, receiving,



and warehouse functionsEnsure stock accuracy, availability, and effective inventory control practicesMaintain high standards of presentation, cleanliness, and organisation across the branchMonitor and improve operational processes to increase efficiency and reduce wasteDevelop and implement branch sales plans aligned with company growth targetsMaintain and strengthen relationships with existing customers through regular engagement, site visits, and account managementProspect for recent customers, contractors, builders, developers, and commercial projectsIdentify and pursue new revenue streams, product lines, and market opportunitiesPrepare quotations, negotiate pricing within delegated authority, and close salesMonitor competitor activity and market trends to inform pricing and product strategiesCollaborate with suppliers and internal stakeholders on promotions and campaignsManage branch profit and loss performance including revenue, margins, and expensesPrepare and monitor budgets, forecasts, and financial reports, as directedControl branch expenditure and ensure cost-effective operationsMonitor debtor levels and support credit control processes where requiredEnsure consistent delivery of high-quality customer serviceResolve escalated customer complaints or service issues promptly and professionallyBuild strong relationships with suppliers, contractors, and key industry contactsRepresent the company at industry events, trade shows, and networking opportunitiesDesired Skills and ExperienceWhat you will bring to the role:Trade qualification, Certificate or Diploma in HVAC, Refrigeration, Air Conditioning,



Mechanical Services or a related field, and/or a Business, Sales or Management qualification — or equivalent industry experienceDemonstrated experience in branch, operations or sales management within a trade, wholesale or distribution environmentProven track record in sales growth, customer account management and new business developmentExperience supervising or leading a team in a fast‐paced operational environmentExperience managing budgets, margins and financial performanceStrong understanding of HVAC products, components, systems and industry standardsExposure to ERP, CRM or inventory management systemsAdvanced sales, negotiation and relationship‐building skills with the ability to build long‐term trust with trade customersAbility to drive sales growth while maintaining operational efficiencyEffective communication and interpersonal skillsAbility to identify emerging market opportunities and adapt branch strategy accordinglyStrong safety mindset — a genuine commitment to WH&S; and putting safety firstKnowledge of inventory control and wholesale distribution operations and logisticsA competitive salary on offerFull training in all aspects of the business operationsGreat work life balance — no weekend work or late nights!
Opportunities for professional growth and developmentA supportive and collaborative work environmentFree uniform allocation — proudly wear the Polyaire uniform (Polyware)Access to our Employee Assistance ProgramService Awards ProgramEmployee Referral Program — get rewarded with a cash incentive for referring great people!
Access to Flare — Novated Leasing + exclusive employee perks & everyday discounts from Australia's leading retailersAccess to our Workplace Banking and Financial Wellbeing ProgramFree annual flu vaccinationsPlease note you must be an Australian citizen or permanent resident at the time of submitting your application.
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📌 Branch Manager (Dubbo)
🏢 Polyaire Head Office
📍 Dubbo