SOTI is seeking a Manager of Technical Support in City of Monash, Victoria.
This role involves leading a team of support engineers through various levels of technical challenges.
You will monitor service quality, conduct performance meetings, and ensure operational excellence within the team.The ideal candidate will have over 8 years of technical support experience, with at least 3 years in a management position.
Enjoy working with team-oriented teams, driving continuous improvement, and advancing your career at SOTI.
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📌 Technical Support Manager: Lead & Elevate Customer Experience (Victoria)
🏢 SOTI
📍 Victoria