Are you a customer service professional who wants to work on the cutting edge of entertainment?
If so, you can help take our world leading entertainment experience to the next level by joining our growing Brisbane team!
We're looking for colourful and fun individuals to join our team, and are welcoming of all persons from different communities.
Our Free Roam Virtual Reality experiences are world leading, with venues across the globe.
Come and be part of this journey at Zero Latency and help build the next generation of social interactive entertainment.
About Zero Latency
Zero Latency is the global leader in free-roam, multiplayer, virtual reality gaming.
With 120+venues in 25+countries and counting, Zero Latency provides the most technologically advanced, immersive virtual reality gaming experiences on the planet.
Why work for Zero Latency?
The best thing about us is the people; you'll never find a friendlier, more hardworking bunch!
In addition to that, we offer team outings, social events, and free Zero Latency tickets.
Not to mention that you'll be working with cutting-edge technology, of course!
If you love to 'Champion the Customer– Actively Embrace Change –Focus Forwards – Collaborate & Listen – Own It', then please read on!
Your role
We are looking for Game Masters who can host customers through our world-leading experience with great energy and professionalism.




You will facilitate player safety briefings and oversee game sessions.
Your priority is ensuring player safety and delivering high-end customer experiences.
Primary responsibilities
Customer greeting, check-in, suit-up and suit-downPresenting the player safety briefingManaging in-game sessions and ensuring player safetyIdentifying, troubleshooting, and recording technical issues Maintenance of Virtual Reality equipmentSupporting the venue Team LeadersSelling merchandiseOpening and closing the venueSupporting customer bookings and enquiries
Who you are
2+ years customer experience in the entertainment / hospitality industryAbility to manage excited customersComfortable managing high pressure situations, with the ability to actively and quickly resolve potential issues while keeping customers engaged Robust and engaging oral presentation skillsExperience working in small and large teamsExperience achieving individual and teamKPIsTaking accountability for your workA passion for VR, gaming and technologyAvailable weeknights and weekends
You must be reliable, punctual, and well-presented with the ability to prioritise tasks.
To succeed in this role, you must be able to work in a team.
Working hours
We are looking for Game Masters to join our Brisbane team on a casual basis, working an average of 15hours per week, primarily over weeknights and weekends.
Availability must be flexible.
#J-*****-Ljbffr

📌 Virtual Reality Game Master (Brisbane)
🏢 Zero Latency
📍 Brisbane