Most people never think about where their rubbish goes.
We think about it all day.Jumbo is a growing company handling waste management, resource recovery and recycling across South East Queensland.
Skip bin hire, resource recovery and recycling, basically turning what others throw out into high-quality recycled material.
Real trucks, real sites, real deadlines.We're based in Narangba.
The team is small, hands-on and close-knit.
We care about safety, doing the job properly, and getting a bit better every week.We're hiring a Customer Service Rep.Most people never think about where their rubbish goes.
We think about it all day.Jumbo is a growing company handling waste management, resource recovery and recycling across South East Queensland.
Skip bin hire, resource recovery and recycling, basically turning what others throw out into high-quality recycled material.
Real trucks, real sites, real deadlines.We're based in Narangba.
The team is small, hands-on and close-knit.
We care about safety, doing the job properly, and getting a bit better every week.We're hiring a Customer Service Rep.What the job actually looks likeYou're the first voice our customers hear.
A builder needs a bin on site by 7am.
A homeowner has no idea what size they need.
Someone's bin is full and the job's running behind.
You sort it out.Day to day, you'll:Answer the phones and the inbox,



and be the front door of the businessKnow our products well enough to give a straight answer, fastWork closely with the ops team to get bins where they need to beHandle complaints properly - find the fix, not the excusePitch in on admin and other jobs around the business when things get busyIt's not a script-reading role.
You'll make real calls and we'll back you.You'll be valuable at this if:You've done customer service before - at least a year, ideally in a similar industryYou stay calm when three things go wrong at onceYou're a genuine people person.
Our customers are tradies, builders and locals, and they can tell when someone's faking itYou write and speak clearlyYou'd rather fix a broken process than complain about itYou're honest, reliable, and happy to help wherever you're neededThe practical bits:Full-time, 8-hour shifts, Monday to FridayStart times move - sometimes 6am, sometimes 8:30am.
Our customers start early, so sometimes we do tooYou'll be part of a Saturday shift rotation, roughly once a monthWhy JumboWe're growing.
That means the person in this seat gets to shape how it's done rather than inherit someone else's system.
If you want a job where you're a number in a call queue, this isn't it.Sound like you?
We'd like to hear from you
#J-*****-Ljbffr

📌 Customer Service Rep (Queensland)
🏢 JUMBO
📍 Queensland