Your skills and experience in the following areas will be highly valued:
Outstanding guest service and presentation skills.
A focus on process, quality, results and exceptional CSI.
Excellent written and verbal communication, along with time management skills and the ability to work under pressure.
A valid driver's license including manual transmissions.
As a Service Advisor, you will be responsible for:
Greeting guests to the dealership's service department;
Booking and managing guest appointments;
Communicating vehicle symptoms and fault rectifications to guests in a manner which can be easily understood;
Obtaining accurate parts and labour prices for our guests;
Keeping each guest up to speed on the servicing of their vehicle;
Handling any guest complaints and ensuring prompt issue resolution;
Preparing invoices and closing allocated repair orders in a timely manner;
Ensuring our guests are provided with their recommended maintenance schedule for future service requirements.
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📌 Automotive Service Advisor (New South Wales)
🏢 Next Level Personnel
📍 New South Wales