Our client is a major Kitchen retail supplier.
They arecurrently seeking an experienced Customer Service Officer to work Mon-Fri at their Craigieburnfacility commencing in ac casual capacity.CraigieburnLocationCasual opportunity Monday-Friday 8am-4pm or 9am-5pm or 10am-6pm$37+p/h37.5 hours per weekOnsite ParkingThe successful candidate will be responsible for yet not limited to:Provide service excellence to internal and external customers as directed by the businessAnswer the phones in an efficient,



courteous and friendly manner and direct callsto the relevant personnel.Assess customer requirements and process internal/external orders to time requirements maximising warehouse efficienciesOrder processing Data entry of orders & EDI processingManage and action customer enquiries via phone & emailIn order to be successful in this role you will require:Experience in a customer service role involving data entry & phonesStrong computer skills including experience with Microsoft Office suite – Word, Excel & Outlook (Outlook essential)Pronto Experience beneficial but not essentialProven time management skills with attention to detailAbility to complete tasks autonomously with a high-level of accuracyAbility to be flexible, to problem solve, & to multitaskStrong verbal & written communication and a pleasant, professional, confident phone mannerBe a team player with a positive work ethic and a friendly, positive attitude
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📌 Customer Service Officer (Victoria)
🏢 FirstPoint Personnel
📍 Victoria